🪬 FREE WORLDWIDE SHIPPING
Shipping policy
Shipping Policy
Coppereaction is owned and operated by TopShelf24 LLC, a U.S. limited liability company.
We work with trusted external logistics partners to ship our handcrafted copper jewelry to customers worldwide.
Order Processing Time
Orders are usually prepared and dispatched within up to 24 hours after the order is placed.
During busy periods, holidays, promotional events, or high-demand launches, processing may take slightly longer.
Estimated Delivery Time
Estimated delivery time is typically:
6 to 12 days after dispatch
Delivery times are estimates and may vary depending on the destination country, courier performance, customs processing, local postal services, holidays, weather conditions, and other factors outside our control.
Sometimes delivery is faster, and sometimes the journey may take the full estimated timeframe.
Global Shipping
We offer worldwide shipping.
Shipping availability, delivery time, and tracking updates may vary depending on your country and local courier network.
Tracking Information
Once your order is shipped, you will receive a tracking number by email when available.
Please allow some time for the tracking information to update after dispatch.
Delivery Delays
We do our best to provide accurate shipping estimates, but delivery times are not guaranteed.
If your package is delayed, please contact us at:
We will help you check the status of your order and work with our logistics partners when needed.
If we become aware of a significant shipping issue that prevents your order from being delivered within a reasonable timeframe, we will contact you and offer a suitable solution, which may include continued waiting, replacement, cancellation, or refund where applicable.
Customs, Duties, and Taxes
Depending on your country, your order may be subject to customs duties, import taxes, VAT, or other local charges.
These charges are determined by your local customs authority and are the responsibility of the customer unless otherwise stated at checkout.
Coppereaction is not responsible for delays caused by customs processing.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you entered an incorrect address, contact us immediately at:
We will do our best to help, but we cannot guarantee that changes can be made after the order has been processed or shipped.
Coppereaction is not responsible for packages lost or delayed due to an incorrect or incomplete address provided by the customer.
Lost or Missing Packages
If your package appears to be lost or has not arrived within the estimated delivery window, please contact us at:
We will review the tracking information and assist you with the next steps.
Worth the Wait
We know that in a world of next-day delivery, waiting can be tough.
Our goal is to deliver handcrafted, high-quality copper pieces that are worth the wait. Thank you for your patience and for supporting Coppereaction.