Return and Refund Policy

At Coppereaction, we want you to love what you received. If something is not right, we are here to help.

Coppereaction is owned and operated by TopShelf24 LLC, a U.S. limited liability company.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee from the date your order is delivered.

To start a return, please contact us at:

support@coppereaction.com

Please include your order number and a short explanation of the issue so we can assist you quickly.

Return Conditions

To be eligible for a return, the item must be:

• Returned within 30 days of delivery

• Unworn and unused

• In its original condition

• Returned with its original packaging, tags, and accessories, where applicable

Items that are returned damaged, used, worn, altered, or incomplete may not be eligible for a full refund.

How Returns Work

1. Contact us at support@coppereaction.com within 30 days of delivery.

2. Include your order number and reason for the return.

3. We will provide return instructions.

4. Send the item back in its original condition and packaging.

5. Once we receive and inspect the returned item, we will process your refund to the original payment method.

Refunds are usually processed within up to 14 business days after we receive and inspect the returned item. Your bank, PayPal, or payment provider may require additional processing time before the refund appears in your account.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

support@coppereaction.com

Please include your order number and clear photos of the item and packaging.

If the issue was caused by us or by shipping damage, we will make it right by offering a replacement, refund, or another suitable solution.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

If we made a mistake with your order, we will cover the return shipping cost or provide another suitable solution.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged, defective, or incorrect:

• Custom or personalized items

• Final-sale items

• Gift cards

• Items that have been worn, used, altered, or damaged after delivery

Exchanges

If you would like to exchange an item, please contact us at support@coppereaction.com. Exchanges are handled based on product availability.

Questions

We are here to help.

For any return or refund questions, contact us at:

support@coppereaction.com